Privacy Policy

Effective Date: January 2026

1. Introduction

Welcome to Phillip Boyd Farmer's Agency, LLC. We are dedicated to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy outlines the types of information we collect from you when you visit our website or use our services, how we use and protect that information, and the choices you have regarding it.

This Privacy Policy applies to anyone who interacts with our website or services, including through phone calls, email, and SMS/text communications.


SMS Consent and Mobile Information

We may collect your mobile phone number, SMS opt-in status, and related consent records when you request an insurance quote, ask for a follow-up, or otherwise agree to receive text messages from us.

If you have opted in to receive SMS/text messages from Phillip Boyd Farmer's Agency, LLC, you may receive messages related to insurance quotes and quote follow-ups only. Message frequency may vary. Message and data rates may apply. You may opt out at any time by replying STOP to any text message you receive from us. For assistance, reply HELP or email pboyd1@farmersagent.com.

Consent to receive SMS/text messages is not a condition of purchase. Phone numbers provided for SMS opt-in will remain confidential and will not be sold or shared with third parties for marketing purposes.


2. Information We Collect

Personal Information

  • Name
  • Email address, phone number, and mailing address

Billing Information

  • Payment details necessary to process premiums or transactions, handled in compliance with applicable payment security standards

Usage Information

  • IP address, pages visited, and how you interact with our website, collected to improve site performance and security

Additional Information

  • Details you provide during a quote request, such as the type of coverage you're interested in (home, auto, life, or commercial)


3. How We Use Your Information

We use your information to:

  • Provide you with insurance quotes and follow up on your requests
  • Communicate with you about your policy, coverage options, or account
  • Respond to your questions and provide customer support
  • Maintain the security and proper functioning of our website
  • Comply with legal and regulatory obligations related to the insurance industry

We do not sell your personal information. We do not share your mobile number or SMS consent information with third parties for their own marketing purposes.


4. SMS Communications

If you've provided your phone number and opted in to text communications, you may receive messages related to:

  • Insurance quotes
  • Quote follow-ups

Example message: "Hi [First Name], here's your auto quote coming back at [Value] for 6 months. Rates can change depending on coverage selected. Reply STOP to opt out."

Opt-In: You may opt in by submitting a quote request form on our website and selecting the SMS consent option. Checking this box is optional and not required to submit the form.

Opt-Out: Reply STOP to any message to unsubscribe. You may receive one final confirmation message.

Help: Reply HELP to any message, call 214.600.4268, or email pboyd1@farmersagent.com.

Standard disclosures: Message and data rates may apply. Message frequency may vary. Consent is not a condition of purchase.

5. Information Storage and Security


We take reasonable steps to protect your personal information, including secure, encrypted storage and restricted access to sensitive data. While no system is completely secure, we work to safeguard your information against unauthorized access, loss, or misuse.

We retain your information only as long as necessary to provide our services or as required by law.


6. Cookies and Tracking


Our website may use cookies to improve your browsing experience, remember your preferences, and understand how visitors use our site. You can adjust your browser settings to limit or block cookies, though this may affect site functionality.


7. Your Rights and Choices


You have the right to:

  • Request a copy of the personal information we hold about you
  • Request corrections to inaccurate information
  • Opt out of marketing communications at any time
  • Request deletion of your personal information, subject to any legal or regulatory retention requirements

To exercise any of these rights, contact us using the information below.

8. Children's Privacy


Our services are not intended for individuals under the age of 13, and we do not knowingly collect personal information from children under 13.


9. Changes to This Privacy Policy


We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Any updates will be posted on this page with a revised effective date.


10. Governing Law


This Privacy Policy is governed by the laws of the State of Texas. Any disputes arising from this policy will be resolved in the state or federal courts located in Dallas County, Texas.


11. Contact Us



Phillip Boyd Farmer's Agency, LLC
3939 Belt Line Rd, Addison, TX
Phone: 214.600.4268
Email: pboyd1@farmersagent.com
Website:
www.phillipboyd.com


If you have questions about this Privacy Policy or how your information is handled, please reach out using the contact details above.